THE GROUP MANAGEMENT STRUCTURE

The AV User Group was originally formed on an ad hoc basis in the late 1990s and a more formal structure was put in place in 2009.

The group is now managed by a "not for profit" limited company which is chaired by Owen Ellis along with directors Deborah Jones (QEII Conference Centre) and Kevin McLoughlin (Royal Society of Medicine) .

The group is financed by sponsorship from our industry suppliers and all funds are used to deliver the events and provide refreshments afterwards. Any surplus funds are used for member benefits such as tables at industry events like the AV Awards, Install Awards and support attendance at InfoComm trade shows.

We maintain strong links with Avixa, the industry trade body, media organizations who publish in this sector and other end user associations.

OUR TEAM - DIRECTORS PROFILES


Owen Ellis

Chairman

Owen has 30 years experience in the AV industry including 15 years at the Metro group in a variety of roles including service, sales, event hire and installations. He served one short year at Electrosonic in 1999 as the senior project manager in the Corporate and Retail installation team and then from March 2000 to today at Morgan Stanley.

He started at Morgan Stanley as project manager responsible for all Multimedia installations in London working up to his current role as Executive Director and the the global head of Multimedia Projects and maintenance.

Owen has overseen many very large projects including the migration of video conferencing services to IP, the implementation of advanced remote support tools, as well as the fit out of many new offices including London Canary Wharf at 20 Bank Street, Hong Kong offices in the ICC tower and Tokyo at Otemachi Financial City.

Owen became a member of the AV User Group in 2004 and was asked to serve as Chairman at the end of 2009.

During Owen's time as Chairman he has extended the Group into both New York and Hong Kong.

His personal interests include his pets (dog, cats, rabbit and fish) music (play both the trumpet and guitar), drawing, cooking, walking & gardening.

Deborah Jones

Deborah Jones MBA CTS is Audio Visual and IT Sales Manager at The Queen Elizabeth II Conference Centre (QEIICC), London’s prestigious purpose-built venue in Westminster. The role has responsibility for promoting their technical facilities and she advises the clients on audio-visual design concepts within the Centre’s halls and offers guidance on how to budget for audio visual and IT equipment and labour.

She is also an active member of Avixa International (the association serving the professional AV communications industry) and the AV User Group (a community forum for AV Professionals). Previously, Deborah worked as a project manager for the audio visual team at the Centre, planning and managing the technical requirements across an extensive client portfolio and has spent her working life in the events and meetings industry.

Deborah was attracted to the audio-visual arena as it is the fastest moving and most challenging aspect of event management (it requires a constant skills update). She also enjoys the client liaison aspect of the job as AV staff spend a larger proportion of their time working on site and see tangible results in the events they help produce.

Prior to joining the Queen Elizabeth II Conference Centre, Deborah worked for the commercial arm of a charity organisation, The Chartered Institute of Environmental Health, where she established the events unit. She has also worked for the publishers Macmillan, where she was responsible for organising events as part of the promotional strategy for their magazine company. Apart from her Masters in Business Administration (MBA), Deborah also holds the general Certified Technology Specialist (CTS) qualification as part of the AV Continuing Education Programme.

Kevin McLoughlin

Kevin McLoughlin has over a 20 year career in the AV industry as part of the in-house team at the Royal Society of Medicine in central London. The RSM is the largest provider of CPD points through conferences and meetings in the U.K. and in addition to its medical academic programme of meetings it also hires out its meeting spaces and lecture theatres to external clients.

Starting at the RSM as a technician, Kevin has progressed through the ranks to AV Manager, recently leading the team to the prestigious AV Magazine Award for ‘In-house AV team of the year’ and receiving the individual 'AV Professional of the year' award in 2016.

In recent years Kevin has overseen several major AV projects at the RSM which have enjoyed good coverage in industry media. He is an active member of Avixa and the AV Cultural Forum and can be seen regularly commenting in AV social media.

Twitter | @Kev_McLoughlin

Non Executive Directors & Steering Committee Leads

Steering Committee Members

London

Non Executive Directors & Steering Committee Leads

Gary Keene

Manager, Audio Visual Engineering, Google

Gary heads up Room Experience Engineering at Google, a team responsible for the design of Google's 15,000+ meeting rooms. Gary brings over 20 years’ experience in AV, including spells at Enterprise customers, Integrators, Manufacturers, and as a Consultant

Steering Committee Members

Dave Patten

Head of New Media, Science Museum

Dave Patten is Head of New Media at The Science Museum, London, where his role includes managing all aspects of new media and AV, from conceptual design, prototyping and production to project managing external developers and production companies. He has a background in electronics and computer science and has worked at the Science Museum for over 30 years, developing exhibitions and leading development teams.

Stuart Mitchell

Team Leader, European Centre for Medium Range Weather Forecasts

Stuart has worked at the ECMWF for over 25 years in the Computing Department in a number of roles. ECMWF is an International Organisation funded by over 30 member and cooperating state countries providing research and development of numerical weather forecasts. He has worked with AV technology for over 17 years, designing, commissioning, and supporting various corporate AV installations including videowalls, meeting rooms and classroom facilities.

Duncan Gunn-Russell

Information Services Audio Visual Co-ordinator, Harper Adams University

Duncan has been involved with the AV industry for 30 years initially providing and installing systems for the then big 5 accountancy Firms and top 5 UK Banks. In 2012 Duncan became an end user as an AV specialist at Britain’s Leading Land based subject University, Harper Adams. 2 years ago, when IT and AV joined forces Duncan became the Information Services Audio Visual Co-ordinator.

Jason King

Audio Visual Technology specialist at We Work

Jason has over 15 years' experience in AV technology and is now the Senior Audio-Visual Specialist at WeWork. The role has responsibility for managing, supporting and delivering AV technology across EMEA, Israel and Australia. Jason also advises WeWork on best practises in audio visual integration, design, and development. His is an active member of AV Cultural forum, Triumph Owners motorcycle club and thebikeshed.cc his interests include Motorcycle lifestyle and culture, photography, Modern Art, Sailing, fundraising and charitable work.

New York

Non Executive Directors & Steering Committee Leads

Mike Janis

Director, Multimedia Engineering, MetLife

Mike Janis is the global director of multimedia engineering for MetLife. He brings over 15 years of experience to the leadership team from a broad range of AV and IT industry roles. At MetLife multimedia engineering is responsible for establishing and governing enterprise standards, platform and project engineering, and implementation of AV technology worldwide. Previously Mike held engineering positions with a top five AV systems integrator in the US. His primary focus was providing AV and videoconferencing solutions for secure environments.

Mike has been an active member with Avixa since 2008. He holds both CTS-D and CTS-I certifications.

Steering Committee Members

Haydn Miller

Aetna Workspace Innovation & Engineering

Haydn Miller serves as the Lead Design Engineer within Aetna’s Workspace Innovation & Engineering group with responsibility for strategic visioning and solutioning of audiovisual collaboration technologies. Previously, Haydn served as a Program Manager for the Aetna/Samsung Stronger Together partnership in Seoul, South Korea. Outside of Aetna, Haydn serves on the InfoComm AV Technology Mangers Leadership Council. Haydn received his B.S.B.A. with a focus in Business Management from the Barney School of Business at the University of Hartford in Connecticut.

John Hoyt

Vice President, UCC, BlackRock

John has been a member of BlackRock's Global UCC team for the past 10 years. John is responsible for AV infrastructure, design build projects, streaming and digital signage at BlackRock Financial. Combining new and existing technologies to deliver a world-class experience for all audiences regardless of location, medium, or business unit.

John moved into his current role after working as a contractor for Blackrock for two years providing daily operation support to the Multimedia team. Prior to this he worked at Wyckoff Medical center as the head of Multimedia.

John O'Brien

Assistant Director of Academic Technology, Montclair State University

John has served for over 40 years in the AV industry, mostly at Montclair State University, the 2nd largest public university in New Jersey.

When John began his career at Montclair State, there were no mediated classrooms. There are now over 366 mediated spaces, and still growing.

John has served on the NJEDge.net K-20 Community Committee (including Internet2), the Video Resource Group as well as InfoComm’ s (Academy) Committee for AV Standards as well InfoComm’ s Technology Managers Council for over ten years.

Erich Baker

Vice President, Multimedia, JP Morgan Chase

Erich is currently a Vice President at JP Morgan Chase with the Multimedia Implementation team and has over 20 years of experience in the AV industry. He has worked extensively in AV on-site operations, on-site and off-site event support, production, design, engineering, and project implementation. He first worked in the hotel A/V industry, before joining the Multimedia Operations team at Goldman Sachs. Eventually, he managed the New York-New Jersey AV Operations team, and then transitioned to an implementation and engineering role.

Hong Kong

Non Executive Directors & Steering Committee Leads

Marc Elliott

Vice President, Multimedia Services, JP Morgan Chase & Co

Marc is a 20-year Information Technology and AV Operations manager whose career has spanned EMEA & Asia Pacific. Currently based in Hong Kong he is the Regional Lead for Multimedia Services covering APAC for JPMorgan Chase. His previous roles based in London & Singapore have covered Desktop Support & audio-visual roles in Credit Suisse and his current firm. His personal interests include playing golf, football and running.

Steering Committee Members

Ben Goldsworthy

Assistance Director of Audio Visual, Wynn Palace Cotai, Macau

Ben has been in this role since August 2015 and was responsible for handling the delivery of the AV systems prior to opening in August 2016. He now manages the operation, maintenance, and improvement of all AV equipment throughout this impressive resort. Ben holds a Bachelor of Arts degree in Television Production & Media Communications from the Charles Sturt University of N.S.W. in Australia. He has an extremely broad and diverse technical management background across a number of disciplines, including: commercial cinemas & international film festivals; broadcast television; live corporate events; technical facilities management; and technical services deployment on construction projects. Ben has accumulated this experience working in Australia, in the U.K, Ireland, & mainland Europe, and most recently in Asia.

Yuen Cheuk Wa

Head of Media Design & Technology, School of Theatre and Entertainment Arts, The Hong Kong Academy for Performing Arts

Before joining the Hong Kong Academy for Performing Arts (HKAPA) in 2018 as Head of Media Design & Technology, Yuen was the Manager in Technical & Production (Performing Arts) at the West Kowloon Cultural District Authority and involved in venue planning and technical development.

He earned a BFA degree (1st Class Honours in Theatre Technical Arts) at the HKAPA; an MFA degree (in sound design) at the California Institute of The Arts, supported by the prestigious Sir Edward Youde Memorial Fund Fellowship; an MS degree in architectural acoustics at the Rensselaer Polytechnic Institute.

He is an award-winning sound designer in Hong Kong and was one of the winning theatre designers to represent Hong Kong in Prague Quadrennial 2011.

Yuen has also presented paper at AES Convention, Acoustical Society of America Conference and International Symposium of Practice-as-Research.

Wilson Kwok

Hong Kong University

Wilson Kwok has been serving in the education sector for more than 16 years. These experiences include teaching in primary and secondary schools, curriculum development, teacher training in tertiary institutions, and offering academic administration and school-based support services in a university setting.

Before joining HKU as a Senior IT Manager co-ordinating the AV, event and classroom support services, Wilson was the Senior Education Development Officer who took care of teaching training, e-learning development and media production of Vocational Training Council. Before that, he was a primary and secondary school teacher.

After obtaining his undergraduate degree with the major of business administration, Wilson undertook some studies in education to further prepare himself. They included a postgraduate diploma in education, a Master of Education and a doctor of education.

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WANT TO JOIN OUR USER GROUP?

Membership of the group is free to qualifying end users.

The current membership includes technology managers from the financial services community, government and the public sector, healthcare and pharmaceuticals, telecoms, professional services (including legal services, accounting and management consultancy), higher education, retail, business services and manufacturing.

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WOULD YOU LIKE TO SPONSOR US?

There are many benefits to becoming an AV User Group Sponsor.

Whether you wish to become a ‘Platinum’ or ‘Presentation Sponsor’ and take advantage of the presentation opportunities this affords or simply sponsor our informal networking events as a ‘Drinks Sponsor’ follow the link below to see all the benefits and learn how to apply.