The AV User Group was originally formed on an ad hoc basis in the late 1990s and a more formal structure was put in place in 2009.

The group is now managed by a "not for profit" limited company which is chaired by Owen Ellis (Morgan Stanley) with an executive management team of Stuart Carter (MoD), Deborah Jones (QEII Conference Centre), Kevin McLoughlin (Royal Society of Medicine) and Peter Duke (Telefonica).

The group is financed by sponsorship from our industry suppliers and all funds are used to deliver the events and provide refreshments afterwards. Any surplus funds are used for member benefits such as tables at industry events like the AV Awards, Install Awards and support attendance at InfoComm trade shows.

We maintain strong links with InfoComm International, the industry trade body, media organizations who publish in this sector and SCHOMS (Standing Conference for Heads of Media Services), the 'AV user group' for Higher Education.


Owen Ellis

Owen Ellis

Owen has 30 years experience in the AV industry including 15 years at the Metro group in a variety of roles including service, sales, event hire and installations. He served one short year at Electrosonic in 1999 as the senior project manager in the Corporate and Retail installation team and then from March 2000 to today at Morgan Stanley.

He started at Morgan Stanley as project manager responsible for all Multimedia installations in London working up to his current role as Executive Director and the the global head of Multimedia Projects and maintenance.

Owen has overseen many very large projects including the migration of video conferencing services to IP, the implementation of advanced remote support tools, as well as the fit out of many new offices including London Canary Wharf at 20 Bank Street, Hong Kong offices in the ICC tower and Tokyo at Otemachi Financial City.

Owen became a member of the AV User Group in 2004 and was asked to serve as Chairman at the end of 2009.

During Owen's time as Chairman he has extended the Group into both New York and Hong Kong.

His personal interests include his pets (dog, cats, rabbit and fish) music (play both the trumpet and guitar), drawing, cooking, walking & gardening.

Stuart Carter

Stuart Carter has spent his two careers working in the Defence Industry. The first 23 years in the Royal Air Force as an Electronics Engineer. In the last ten years of that engagement Stuart worked in the Whitehall Television Service overseeing its development from a small CCTV system to a Whitehall campus-wide broadcast quality TV facility.

Leaving the RAF in 1990 he spent another 22 as an advisor on Audio Visual matters to the Ministry of Defence building up the VC capability of the Crisis Management Organisation before the technology became fashionable. He is still a video-conferencing evangelist.

Stuart considers himself semi-retired but to keep his hand in he worked in the Royal Courts of Justice. He found the work fascinating and hopes to get more involved in a similar position. He joined the AV User Group in 1997/8 and very much believes that it is a powerful force for good in the AV industry.

He was born in the West Country, the son of a Somerset father and a Scottish mother; a sort of a cross between Jethro and Rab C Nesbitt. (His address to the Haggis at a Burns supper is an amazing thing to behold!). He lives in Ramsgate, being very much involved in the world of sailing and the sea. His membership of the Royal temple Yacht Club allows him to combine his love of boats with his other pastimes of red wine and good food.

Deborah Jones

Deborah Jones MBA CTS is Audio Visual and IT Sales Manager at The Queen Elizabeth II Conference Centre (QEIICC), London’s prestigious purpose-built venue in Westminster. The role has responsibility for promoting their technical facilities and she advises the clients on audio-visual design concepts within the Centre’s halls and offers guidance on how to budget for audio visual and IT equipment and labour.

She is also an active member of Infocomm International (the association serving the professional AV communications industry) and the AV User Group (a community forum for AV Professionals). Previously, Deborah worked as a project manager for the audio visual team at the Centre, planning and managing the technical requirements across an extensive client portfolio and has spent her working life in the events and meetings industry.

Deborah was attracted to the audio-visual arena as it is the fastest moving and most challenging aspect of event management (it requires a constant skills update). She also enjoys the client liaison aspect of the job as AV staff spend a larger proportion of their time working on site and see tangible results in the events they help produce.

Prior to joining the Queen Elizabeth II Conference Centre, Deborah worked for the commercial arm of a charity organisation, The Chartered Institute of Environmental Health, where she established the events unit. She has also worked for the publishers Macmillan, where she was responsible for organising events as part of the promotional strategy for their magazine company. Apart from her Masters in Business Administration (MBA), Deborah also holds the general Certified Technology Specialist (CTS) qualification as part of the AV Continuing Education Programme.

Peter Duke

Peter Duke has spent most of his career working as a civilian engineer with the Ministry Of Defence where he had technical responsibility for the AV rich Defence Crisis Management Centre. Peter is now an independent Consultant with many years of experience behind him, contracts since leaving the MOD include: -

AV installation @ conferencing at the Met Office in Exeter, Derby University, Cabinet Office, MOD, British Transport Police, The Olympics and Telefonica.

Kevin McLoughlin

Kevin McLoughlin has over a 20 year career in the AV industry as part of the in-house team at the Royal Society of Medicine in central London. The RSM is the largest provider of CPD points through conferences and meetings in the U.K. and in addition to its medical academic programme of meetings it also hires out its meeting spaces and lecture theatres to external clients.

Starting at the RSM as a technician, Kevin has progressed through the ranks to AV Manager, recently leading the team to the prestigious AV Magazine Award for ‘In-house AV team of the year’ and receiving the individual 'AV Professional of the year' award in 2016.

In recent years Kevin has overseen several major AV projects at the RSM which have enjoyed good coverage in industry media. He is an active member of Infocomm and the AV Cultural Forum and can be seen regularly commenting in AV social media.

Twitter | @Kev_McLoughlin

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Membership of the group is free to qualifying end users.

The current membership includes technology managers from the financial services community, government and the public sector, healthcare and pharmaceuticals, telecoms, professional services (including legal services, accounting and management consultancy), higher education, retail, business services and manufacturing.

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There are many benefits to becoming an AV User Group Sponsor.

Whether you wish to become a ‘Platinum’ or ‘Presentation Sponsor’ and take advantage of the presentation opportunities this affords or simply sponsor our informal networking events as a ‘Drinks Sponsor’ follow the link below to see all the benefits and learn how to apply.